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Refund & Cancellation Policy

FyndMe has two membership levels: Free and Premium. This policy explains how Premium is billed and what happens when you cancel.

Version 1.1 — effective 17 August 2026

Adults only — 18+

FyndMe is an adults-only social and relationship discovery service. You must be 18 or older (or the legal age of majority where you live, if higher) to create an account or use any part of the platform. Accounts suspected of belonging to a minor are removed immediately.

FyndMe supports discreet discovery, companionship and mutually understood relationships between consenting adults. It is not an escort, prostitution or paid-companionship service, and pornographic content, sexual services for payment, trafficking and any sexualisation of minors are prohibited without exception. See the Member Rules and Child Safety Standards.

Plain-language summary. This document is maintained alongside product changes by Neuro Blend INC and is written to be readable. It should be reviewed periodically by qualified legal counsel.

How Premium is paid for today

  • Premium is offered on a monthly or yearly term at the price shown on the Premium page.
  • Payment is made by UPI transfer to the account shown in the app. You then submit the payment reference and a proof image.
  • Premium is not activated when you pay. It is activated after a FyndMe reviewer approves your submission, and you are told if it is rejected.
  • There is no automatic renewal and no stored payment method. Your term simply ends on its expiry date unless you pay again.
  • FyndMe never sees or stores card details, UPI credentials or bank credentials.

Cancellation

  • Because nothing renews automatically, there is nothing to cancel. If you simply do nothing, Premium ends on its expiry date and your account returns to Free.
  • Premium features stay available until the end of the term you paid for.
  • Deleting your account ends Premium immediately and does not create a refund entitlement.

Refunds

A Premium term that has been approved and activated is generally non-refundable, because access is granted for the whole term at once. We do refund in these situations:

  • You paid twice for the same term, or transferred an amount by mistake.
  • Your payment was approved but Premium was not applied to your account.
  • Your submission was rejected and no Premium was granted, but the money left your account.
  • A billing or pricing error on our side.

Accounts removed for breaking the Member Rules are not refunded. Nothing in this policy removes rights you have under applicable law.

Requesting a refund

Email support@nblendinc.com from your account email with your alias, the UPI reference and the date of the transfer. We review the request against our payment records and, where approved, refund to the UPI account the payment came from. Processing time depends on your bank. Postal address: Neuro Blend INC, #233, Seat Number 15, opposite Sunny Trade Centre, New Aatish Market, Jaipur-302020, Rajasthan, India.